Standard Terms & Conditions
NOTE: While we gladly provide product support, technical assistance, and distribution channel referrals to all parties, we sell wholesale only to qualified customers as determined by Mystery Electronics Group, LLC. For product support or questions regarding these Terms & Conditions, please contact customer service at 800 798 2256.
GeneralAll product(s), material(s), component(s), goods, commodities, software, technology and any other item(s), hereinafter referred to as “Product(s)”, offered for sale by Mystery Electronics Group, LLC, hereinafter referred to as “Mystery Electronics”, are sold subject to these Standard Terms and Conditions, hereinafter referred to as “Terms & Conditions”, to qualified buyers, hereinafter referred to as “Buyer(s)”. All Terms & Conditions are governed by the laws of the State of Tennessee, with jurisdiction for any dispute being in Robertson County, Tennessee. Mystery Electronics reserves the right to change these Terms & Conditions at any time. Prior to placing an order, Buyer is advised to review the most current version of these Terms & Conditions published on our website. Possession of Product data or pricing information does not constitute an agreement to sell to, nor imply acceptance of, any party as a Buyer. No course of prior dealings between the parties and no usage of trade shall be relevant or admissible as supplement, explanation, or variance to the terms of this agreement, or as precedent for any transaction(s). Orders are subject to acceptance by Mystery Electronics on the express condition that only the Terms & Conditions set forth herein shall apply and constitute the entire agreement between the parties unless otherwise amended solely by Mystery Electronics. Buyer's acceptance of the Products ordered from Mystery Electronics shall constitute an affirmation by Buyer that these Terms & Conditions govern the purchase and sale of the Products. These Terms & Conditions shall supersede any and all additional, different, or conflicting terms proposed by Buyer or any other document or instrument submitted by Buyer; therefore, any provisions, terms, or conditions of the Buyer that are inconsistent with, or in addition to the terms herein, shall not be binding on Mystery Electronics. Mystery Electronics reserves the right to correct any descriptive, clerical, accidental error, omission, quote, invoice, and/or shipping charge either pre or post sale without any prior notice or further liability. Warranty
Mystery Electronics warranty is available at http://mysteryelectronics.com/warranty and is hereby incorporated in these Terms & Conditions. Any information disbursed by Mystery Electronics in any form, as to suitability of Mystery Electronics Products for any application, is furnished for informational purposes only. Mystery Electronics makes no warranty express or implied with respect to the Products offered including any implied warranty of merchantability and/or fitness for a particular purpose and assumes no liability, expressed or implied, for direct, indirect or consequential damages arising out of the use or misuse of Mystery Electronics Products. Pricing and Payment
Pricing is confidential to the Buyer and does not include any shipping, handling, taxes or duties, which are solely the responsibility of the Buyer. All prices are subject to change without notice payable in U.S. Dollars (USD) only. Custom and/or special order Product requires 50% non-refundable deposit. Mystery Electronics reserves the right to register and Buyer agrees to accept and pay for Uniform Commercial Code UCC-1 forms or appropriate equal filed by Mystery Electronics, which may be required to be on file with Mystery Electronics, prior to shipment. Payments on each delivery shall be in accordance with invoice terms and as herein. Buyer shall make no claim nor in any manner be released from payment obligation by reason of any outstanding or undelivered quantities remaining. Standard invoice terms are prepayment prior to order release. Buyer agrees to pay, in addition to any outstanding balance, all collection charges incurred by Mystery Electronics. Orders less than $50.00 may incur a handling charge. Domestic Orders
Buyer's Purchase Order or acceptable equivalent required. Upon request Buyer shall provide a completed, current, and valid State specific Resale Certificate, Sales and Use Tax Exception Certificate, and/or alternate documentation in select jurisdictions, prior to shipment. All domestic orders ship PPA (prepaid and add), FOB Point of Origin with all cartons insured for invoiced value via UPS (United Parcel Service) Ground service level. If an alternate UPS service level is requested, Buyer must specify at time of order. Buyer is responsible for any charges incurred by Mystery Electronics due to incorrect details provided by Buyer. Products combined for shipping may weigh more than individual Product weight due to additional packaging. Mystery Electronics assumes no liability for shipment once it is received by the carrier. All claims for damage in transit are the responsibility of the Buyer to file with the carrier. International Orders
All export orders require submission of Buyer Purchase Order and are ExWorks (EXW) Point of Origin only; all freight, customs duties and taxes, and freight forwarding fees are to be the responsibility of Buyer. Orders for export require prepayment in US dollars (USD) via wire transfer. Orders for export are not considered received until total prepayment amount due clears Mystery Electronics' financial institution. All liability transfers to Buyer once order is released to Buyer’s designated agent. Other handling charges may apply. As export classifications are subject to change, any export classification(s), including but not limited to ECCN(s) or Harmonized Tariff code variation(s) suggested or used by Mystery Electronics are furnished for informational purpose(s) only and are provided to Buyer solely at Buyer’s risk without any liability to Mystery Electronics and shall not be construed as a representation or warranty regarding the proper export classification, nor relied upon to make licensing determinations. The Buyer, as the exporter of record, is responsible for confirming with any and all applicable governmental authorities the correct classification of any Product at the time of export or re-export. Returns
A written Return Authorization Number (RA#) is required for the return of all Product in or out of warranty. Product returned without authorization will be rejected. The following Product may not be returned: custom, clearance, discontinued, discounted, and/or special order. Current Product may be returned by Buyer for credit or exchange only (no cash refund) if in original factory sealed cartons in good condition and less than 60 days from invoice date. Product returned is subject to inspection and approval with a 30% restocking fee and any repair/refurbishing charges deemed necessary. Product returned for any reason must be shipped freight prepaid with return authorization number clearly visible on shipping label. FA019-00